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Prodat knihyFoundations of Service Level Management
Hodnocení knihy
Více o knize
Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. Additional resources for this title can be found
Nákup knihy
Foundations of Service Level Management, Rick Sturm, Mary Jander, Wayne Morris
- Jazyk
- Rok vydání
- 2000
- Vazba
- (měkká)
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Doručení
Platební metody
3,4
Dobrá
20 Hodnocení
Tady nám chybí tvá recenze.
- Titul
- Foundations of Service Level Management
- Jazyk
- anglicky
- Autoři
- Rick Sturm, Mary Jander, Wayne Morris
- Vydavatel
- Sams
- Rok vydání
- 2000
- Vazba
- měkká
- Počet stran
- 288
- ISBN10
- 0672317435
- ISBN13
- 9780672317439
- Série
- Štítky
- Byznys
- Hodnocení
- 3,4 z 5
- Anotace
- Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. Additional resources for this title can be found