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Creating Culture Change. The Key to Successful Total Quality Management

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  • 262 stránek
  • 10 hodin čtení

Více o knize

The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.

Nákup knihy

Creating Culture Change. The Key to Successful Total Quality Management, Philip E. Atkinson

Jazyk
Rok vydání
1990
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Titul
Creating Culture Change. The Key to Successful Total Quality Management
Jazyk
anglicky
Vydavatel
IFS
Rok vydání
1990
Vazba
pevná
Počet stran
262
ISBN10
1854230719
ISBN13
9781854230713
Série
Anotace
The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.