Managing Business Process Flows

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This is the eBook of the printed book and may not include anymedia, website access codes, or print supplements that may comepackaged with the bound book.A structured, data-driven approach to understanding coreoperations management concepts.Anupindi shows how managers can design and manage process structureand process drivers to improve the performance of any businessprocess.The third edition retains the general process view paradigm whileproviding a sharper, more streamlined presentation of thedevelopment of ideas in each chapter–all of which areillustrated with contemporary examples from practice.