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Více o knize
This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
Nákup knihy
ITIL Service Operation, Kolektiv autorů
- Jazyk
- Rok vydání
- 2011
- product-detail.submit-box.info.binding
- (měkká)
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Doručení
Platební metody
Tady nám chybí tvá recenze.
- Titul
- ITIL Service Operation
- Jazyk
- anglicky
- Autoři
- Kolektiv autorů
- Vydavatel
- TSO
- Rok vydání
- 2011
- Vazba
- měkká
- ISBN10
- 0113313071
- ISBN13
- 9780113313075
- Série
- Štítky
- Naučná literatura, Učebnice, Byznys, Byznys & Management, Ostatní učebnice, Marketing & Prodej, Marketing a PR
- Hodnocení
- 4,1 z 5
- Anotace
- This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.