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This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
Nákup knihy
ITIL Service Operation, Kolektiv
- Jazyk
- Rok vydání
- 2011
- product-detail.submit-box.info.binding
- (měkká),
- Stav knihy
- Dobrá
- Cena
- 150 Kč
Doručení
Platební metody
Navrhnout úpravu
- Titul
- ITIL Service Operation
- Jazyk
- anglicky
- Autoři
- Kolektiv
- Vydavatel
- TSO
- Rok vydání
- 2011
- Vazba
- měkká
- ISBN10
- 0113313071
- ISBN13
- 9780113313075
- Kategorie
- Podnikání a ekonomie, Ostatní učebnice, Marketing a PR
- Anotace
- This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.