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Keki R. Bhote Beyond customer satisfaction to customer loyalty. The key to greater profitability
Keki R. Bhote Beyond customer satisfaction to customer loyalty. The key to greater profitability
Keki R. Bhote Beyond customer satisfaction to customer loyalty. The key to greater profitability

Beyond customer satisfaction to customer loyalty. The key to greater profitability

Hodnocení knihy

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Parametry

  • 148 stránek
  • 6 hodin čtení

Více o knize

This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.

Nákup knihy

Beyond customer satisfaction to customer loyalty. The key to greater profitability, Keki R. Bhote

Jazyk
Rok vydání
1996
Vazba
(měkká)
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Doručení

  • Doprava zdarma od 499 Kč po celém Česku! Více info

Platební metody

3,2
Dobrá
7 Hodnocení
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Titul
Beyond customer satisfaction to customer loyalty. The key to greater profitability
Jazyk
anglicky
Rok vydání
1996
Vazba
měkká
Počet stran
148
ISBN10
0814423620
ISBN13
9780814423622
Série
Kategorie
Naučná literaturaByznys & Management
Štítky
Byznys
Hodnocení
3,15 z 5
Anotace
This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.