Beyond customer satisfaction to customer loyalty. The key to greater profitability
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This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
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1996
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- Jako nováVyprodáno
- Dobrá57 Kč
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- 57 Kč
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202120222023