Parametry
Více o knize
Explains how an organisation can achieve a consistently excellent customer service experience. Examines the vital role of middle-management, the importance of training and staff advancement, and looks at how to assess your customer experience.
Nákup knihy
The Cult of Customer Excellence, Oke Eleazu
- Jazyk
- Rok vydání
- 2016
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- (měkká)
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Doručení
Platební metody
Nikdo zatím neohodnotil.