Vyprodáno
Více o knize
Explains how an organisation can achieve a consistently excellent customer service experience. Examines the vital role of middle-management, the importance of training and staff advancement, and looks at how to assess your customer experience.
Nákup knihy
The Cult of Customer Excellence, Oke Eleazu
- Jazyk
- Rok vydání
- 2016
- product-detail.submit-box.info.binding
- (měkká)
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Doručení
Platební metody
Tady nám chybí tvá recenze.
- Titul
- The Cult of Customer Excellence
- Jazyk
- anglicky
- Autoři
- Oke Eleazu
- Vydavatel
- LID Publishing
- Rok vydání
- 2016
- Vazba
- měkká
- ISBN10
- 1910649546
- ISBN13
- 9781910649541
- Série
- Hodnocení
- 4,25 z 5
- Anotace
- Explains how an organisation can achieve a consistently excellent customer service experience. Examines the vital role of middle-management, the importance of training and staff advancement, and looks at how to assess your customer experience.