Data mining techniques in CRM
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This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.
Nákup knihy
Data mining techniques in CRM, Konstantinos Tsiptsis, Antonios Chorianopoulos
- Jazyk
- Rok vydání
- 2009
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Doručení
Platební metody
2021 2022 2023
Navrhnout úpravu
- Titul
- Data mining techniques in CRM
- Jazyk
- anglicky
- Autoři
- Konstantinos Tsiptsis, Antonios Chorianopoulos
- Vydavatel
- John Wiley & Sons
- Rok vydání
- 2009
- Vazba
- pevná
- ISBN10
- 0470743972
- ISBN13
- 9780470743973
- Kategorie
- Marketing a PR, Počítače, IT, programování
- Anotace
- This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.