Vyprodáno
Více o knize
This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
Nákup knihy
IT Service Management. An Introduction, Kolektiv autorů
- Jazyk
- Rok vydání
- 2002
- Vazba
- (měkká)
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Doručení
Platební metody
Tady nám chybí tvá recenze.
- Titul
- IT Service Management. An Introduction
- Jazyk
- anglicky
- Autoři
- Kolektiv autorů
- Vydavatel
- itSMF
- Rok vydání
- 2002
- Vazba
- měkká
- Počet stran
- 208
- ISBN10
- 9080671363
- ISBN13
- 9789080671362
- Série
- Štítky
- Hodnocení
- 3 z 5
- Anotace
- This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.