Knihobot

Managing Quality Customer Service

Parametry

  • 96 stránek
  • 4 hodiny čtení

Více o knize

Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving.

Nákup knihy

Managing Quality Customer Service, William B. Martin

Jazyk
Rok vydání
1991
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(měkká),
Stav knihy
Dobrá
Cena
419 Kč

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