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Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Nákup knihy
Managing Quality, Desmond Bell, Philip McBride, George Wilson
- Jazyk
- Rok vydání
- 2011
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Doručení
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- Titul
- Managing Quality
- Jazyk
- anglicky
- Autoři
- Desmond Bell, Philip McBride, George Wilson
- Vydavatel
- Routledge, Taylor & Francis Group
- Rok vydání
- 2011
- Vazba
- měkká
- ISBN10
- 075061823X
- ISBN13
- 9780750618236
- Série
- Anotace
- Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
