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Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Nákup knihy

Managing Quality, Desmond Bell, Philip McBride, George Wilson

Jazyk
Rok vydání
2011
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Titul
Managing Quality
Jazyk
anglicky
Rok vydání
2011
Vazba
měkká
ISBN10
075061823X
ISBN13
9780750618236
Série
Anotace
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.