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The Ultimate CRM Handbook

Strategies and Concepts for Building Enduring Customer Loyalty and Profitability

Parametry

  • 304 stránek
  • 11 hodin čtení

Více o knize

Presents strategies for creating long-lasting, profitable customer relationships. Among different chapters, leaders from Accenture, share insights and hands-on experiences that helps you achieve capabilities for sales, service, and marketing that please customers, satisfy shareholders, and deliver a measurable return on investment.

Nákup knihy

The Ultimate CRM Handbook, John G. Freeland

Jazyk
Rok vydání
2002
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(pevná),
Stav knihy
Velmi dobrá
Cena
179 Kč

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