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Prodat knihyWinning at Service
Lessons from Service Leaders
Hodnocení knihy
Více o knize
This book reveals the Secrets to Service Success by analyzing four service companiesthat grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the companies to their success reveal the three basic principles they all share. The CEOs interviewed are Thomas Berglund of Securitas and J. Philip Sorensen of Group4Falck, the world's two largest security companies, Francis Mackay of Compass plc and Pierre Bellon of Sodexho Alliance, the world's two largest food service companies.
Nákup knihy
Winning at Service, Waldemar Schmidt, Els Van Weering, Gordon Adler
- Jazyk
- Rok vydání
- 2003
- Vazba
- (pevná)
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Doručení
Platební metody
4,0
Velmi dobrá
2 Hodnocení
Tady nám chybí tvá recenze.
- Titul
- Winning at Service
- Podtitul
- Lessons from Service Leaders
- Jazyk
- anglicky
- Vydavatel
- WILEY
- Rok vydání
- 2003
- Vazba
- pevná
- Počet stran
- 208
- ISBN10
- 0470848235
- ISBN13
- 9780470848234
- Série
- Štítky
- Byznys, USA, Vzpomínky, Japonsko, Učitelé, učitelky, Kazuistiky, Firma, Vedoucí pracovníci, Zákazníci
- Hodnocení
- 4 z 5
- Anotace
- This book reveals the Secrets to Service Success by analyzing four service companiesthat grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the companies to their success reveal the three basic principles they all share. The CEOs interviewed are Thomas Berglund of Securitas and J. Philip Sorensen of Group4Falck, the world's two largest security companies, Francis Mackay of Compass plc and Pierre Bellon of Sodexho Alliance, the world's two largest food service companies.