Outsourcing Professional Body of Knowledge

Více o knize

This substantial title is the official version of the Outsourcing Professional Body of Knowledge by IAOP (International Association of Outsourcing Professionals), in OPBOK. This official publication is OPBOK Version 10. This new version has been revised on these New appendix on applicable Rules and Regulations applicable to outsourcing. New appendices mapping COP Standards to eSCM-SP and eSCM-SP capability models. New and updated definitions on various forms of outsourcing, graphics, and templates. More detailed discussions various outsourcing geographies, renewing and exiting agreement options, change management, multi-sourcing management and roles of PMO Also, this Version 10 of OPBOK identifies the best practices of outsourcing professionals around the globe, presenting the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical make or break factors in any outsourcing program.