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Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.
Nákup knihy
What Customers Really Want, Scott McKain
- Jazyk
- Rok vydání
- 2006
- Vazba
- (měkká),
- Stav knihy
- Poškozená
- Cena
- 249 Kč
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- Titul
- What Customers Really Want
- Podtitul
- How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave
- Jazyk
- anglicky
- Autoři
- Scott McKain
- Vydavatel
- Thomas Nelson Inc
- Rok vydání
- 2006
- Vazba
- měkká
- Počet stran
- 195
- ISBN10
- 0785288368
- ISBN13
- 9780785288367
- Série
- Anotace
- Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.