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The explosive growth of the coffee shops across the country has been phenomenal in the past 20 years, expanding from 500 businesses to more than 20,000 today. Here is the step-by-step manual you need to cash in on this highly profitable segment of the food service industry

Also included are over 30 forms in PDF format from The Encyclopedia of restaurant forms that pertain to general management, hotel management, food safety, employee training, and more.