Robert H. Schaffer Knihy

A management expert demonstrates a strategy for performance improvement. Schaffer applies "the simple and direct approach of the successful entrepreneur" (D. A. Noble) to corporate America.

Typically, when big innovations are initiated in organizations, improvement efforts are put in place without careful consideration for how they will play out on the micro level. As a result, they often die on the vine. Rapid Results! solves the problem of successful implementation.

In this new and revised edition of the landmark book High-Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies-- Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations-- Schaffer offers a field-tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design?particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.