This book describes a broad range of techniques for environmental decision making. The techniques included are those that have been referred to in the T863 Books 1-4. This book is designed as a reference book to accompany them.The entry for each technique includes a description, the purpose of the technique and a summary of how it can be done. Examples and case studies demonstrating application of these techiques in real situations can be found in the T863 Books 1-4 described above.
This book begins by covering a range of quality methods and approaches (including TQM, ISO 9000, the Excellence Model and six sigma) to problem solving and improvement. It also includes a range of systems approaches (the hard systems method, SSM and the systems failures method). It then progresses to look at the context in which problem solving and improvement are undertaken. It also studies the factors that need to be managed to secure commitment, encourage team working, devise effective and sustainable solutions, and achieve successful implementation.