Knihobot

Ken Welsh

    London Gateway
    In the Shadow of Corinium
    Footprints from the Past
    Horcott Quarry, Fairford and Arkell's Land, Kempsford
    Who Killed Customer Care?
    Customer with a Capital C
    • Customer with a Capital C

      Customer-Centric Service in a Nutshell

      • 152 stránek
      • 6 hodin čtení

      Focusing on the inner workings of Headsets.com, a leading customer service organization in North America, this book offers valuable insights into effective customer service practices. It explores the company's innovative approaches, emphasizing the importance of customer satisfaction and engagement in building a successful business. Through real-world examples and strategies, readers gain a deeper understanding of how exceptional service can drive growth and loyalty.

      Customer with a Capital C
    • Who Killed Customer Care?

      • 110 stránek
      • 4 hodiny čtení

      The story revolves around journalist Rock Hardstuff, who finds himself at the scene of entrepreneur Redman Folgate's mysterious death at a mountain retreat. Determined to revive his career, Rock embarks on a quest to unravel the murder, navigating through an array of eccentric characters. As he delves deeper into the investigation, he uncovers intricate layers of intrigue, leading to a compelling blend of mystery and unexpected revelations.

      Who Killed Customer Care?
    • Excavations in advance of gravel quarrying in the Upper Thames Valley at Horcott Quarry, Fairford, and nearby Arkell's Land, Kempsford, revealed contrasting pictures. It comprised enclosures, field systems and trackways, with the most intensive settlement, as at Horcott, in the middle Roman period.

      Horcott Quarry, Fairford and Arkell's Land, Kempsford
    • Excavations by Oxford Archaeology in advance of a programme of improvements to the railway between Bicester and Oxford investigated part of the south-eastern extramural settlement associated with the Roman fortress and subsequent town at Alchester, Oxfordshire, as well as rural settlements in its rural hinterland.

      Footprints from the Past
    • Excavations by Oxford Archaeology at Kingshill South on the eastern edge of Cirencester in Gloucestershire uncovered evidence for prehistoric and Roman activity.

      In the Shadow of Corinium
    • Explores the archaeology and heritage of the London Gateway site.

      London Gateway
    • Excavations at Panattoni Park, at Harpole within the Nene Valley west of Northampton, uncovered part of a Roman villa and evidence for preceding prehistoric and early Roman settlement.

      Harpole
    • Packed with inside information on West and Eastern Europe, the British Isles, Scandinavian, Turkey, North Africa and the Middle East, the Hitch-Hikers Guide is arrived at people who know what cheap really means.

      Hitch-hiker's Guide to Europe