Stephanie S. Tolan Knihy

Essential Operations Management provides a concise yet comprehensive overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects the modern business environment. The text takes an international approach with case studies covering a wide range of well-known brands such as Apple, Google, Harley Davidson, Wikipedia and Zara, ensuring students can apply theory to the real world more readily. Divided into 12 chapters, Essential Operations Management will fit easily into the average 1 semester course, and the book's modern design, complete with timely learning features, such as key ideas and the on-page glossary make new concepts easy to follow. It is also supported by a comprehensive companion website, including multiple choice questions and guideline answers to case study questions – perfect for self-study.

Learning to walk again is the easy part. For twelve-year-old Charley, recovering from the accident that shattered her leg is nowhere near as difficult as facing the solitude of a summer without her best friend and with a father who does nothing, now, but work. Solitude means time to think, time to hear for the first time the awful silence left in her world two years ago by her mother's death. But the summer holds a surprise for Charley, in the form of a mysterious dog who appears in the woods across the lake from her home. In order to connect with this wild spirit she names Coyote, Charley will have to do more than just walk. She will have to follow Coyote into the heart of her memories: the woods her mother loved so much. And she will have to learn to listen past the silence. This unsentimental, unforgettable story comes straight from the heart of Newbery Honor author Stephanie S. Tolan. As she describes Charley's difficult emotional and physical journey, she weaves together themes of nature, family, and love into a complex and powerful portrait of recovery.

Jake, a budding juvenile delinquent, is sent for home schooling to the arty and eccentric Applewhite family's Creative Academy, where he discovers talents and interests he never knew he had.