How to Deal with Angry People
10 Strategies for Facing Anger at Home, at Work and in the Street
- 224 stránek
- 8 hodin čtení
The book presents ten research-based strategies for managing interactions with angry individuals in various settings, including home, work, and online. It delves into the psychological factors behind anger, such as genetics and personality traits, while offering practical advice on disengagement and communication. Through case studies, fact boxes, and activities, readers are equipped to navigate potentially explosive situations effectively, aiming for the best outcomes in their relationships with angry people.
