Péče o zákazníka : tréninková kniha
- 300 stránek
- 11 hodin čtení
Darryl S. Doane Pořadí knih (chronologicky)
"This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.
"This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.