Anne Dickson Knihy

A practical and comprehensive guide to the emotions and how to manage them effectively.

Anne Dickson defines assertiveness as the art of clear, honest and direct communication. Instead of being governed by the need to either please or blame others, assertiveness teaches us to take responsibility for our own feelings and behaviour.

Every one of us faces the need to speak up in difficult situations at some time. We may not like doing it, but not speaking up usually makes matters worse. So how do you communicate to your partner that something they do drives you mad, without it ending in a row? How do you correct or criticise a colleague without generating repercussions that you'll regret? How do you tell someone clearly of a decision that you know will cause disappointment or provoke strong disagreement? How do you handle conflict? Anne Dickson tells you how. She describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will help you to transform the situation. You'll discover how to:·communicate directly and honestly - without damaging your relationships· keep to your point - without backing down or getting into a fight· initiate a discussion - without encountering resistance or attack· offer criticism - without antagonising the other person· manage your anxiety - and develop genuine confidence in your authority· and much, much more.

Drawing on the author's decades of experience as a psychologist, trainer and advocate for women, this small but perfectly formed, pocket-sized book contains bite-sized snippets of insight and inspiration on communication, relationships, work, body image, overwhelm, emotional trials and more.

Theoretisch overzicht van de wijzen waarop emoties op elkaar inwerken, vergezeld van praktische tips en oefeningen om het eigen emotionele gedrag te doorgronden en te verbeteren.