Robert Galford je uznávaným expertem na vedení, který se věnuje výuce a práci s lídry ve veřejných, soukromých i vládních organizacích. Jako výzkumný pracovník v oblasti vedení na Harvard Graduate School of Design a člen pedagogického sboru National Association of Corporate Directors se hluboce ponořil do problematiky leadershipu. Jeho práce se zaměřuje na budování důvěry, rozvoj vůdcovství a zanechání odkazu. Prostřednictvím svých publikací a přednášek nabízí cenné poznatky pro současné i budoucí lídry.
"Inspired by the Simple Sabotage Field Manual released by the Office of Strategic Services in 1944 to train European resistors, this is the essential handbook to help stamp out unintentional sabotage in any working group, from major corporations to volunteer PTA committees..."--Provided by publisher.
Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.