Adrian Webster Knihy

Discover how tiny changes and actions can revolutionize customer and employee satisfaction with Tiny Noticeable Things (TNTs). These small, cost-free gestures—like remembering someone's name or sending a handwritten thank-you note—can create lasting impressions and show you care. Best-selling author Adrian Webster, along with insights from over 100 contributors, reveals how to harness the power of TNTs to elevate your organization and personal relationships. Learn about the subtle tweaks that propel successful teams to new heights, what truly makes employees happy, and the human touches that delight customers. These small actions can significantly uplift those around us and help you stand out. As Nick Knowles, TV presenter and motivational speaker, emphasizes, while no one can help everyone, everyone can help someone. The collective impact of individual contributions can lead to transformative changes, much like the effect of TNTs. This book offers invaluable insights into the importance of these tiny, noticeable actions that can profoundly affect your business and relationships. Don't overlook the power of TNTs—they could seriously impact your success!

Conquer complacency and transform your team into a happy, winning crew. Polar Bear Pirates are highly focused, successful characters, they can’t help but motivate everyone around them and just like you; they love to have some fun. In their latest quest, they take on the Sleepwalkers, the workplace zombies who are with you in body but never take a step beyond the ordinary because their minds have drifted into sleep mode. Going through the motions, thinking the same old stuff and delivering the same results, they stand out like beacons of disappointment. Sleepwalkers can be found orbiting Planet Complacency. This place is in the arch enemy of success! It is a huge planet, more powerful than the inhospitable Rock Bottom, it appears to be a comfortable, safe and popular place to be. Yet this silent assassin is responsible for snuffing out millions of dreams and kidnapping untold potential. Stepping Beyond Ordinary The Polar Bear Pirates’ mission is to re-awaken dormant talent and release untapped potential. Join them and meet a cast of amazing characters, from Neg Ferrets and Bloaters, to Amps and Vamps. One thing’s for sure, you’ll come out the other side inspired and ready to get the best out of your team and the people around you. Polar Bear Pirates shows you how to motivate everyday people to deliver extraordinary results.

A fresh and innovative route to business and personal success - Polar Bear Pirates contains a whole new universe of characters and terminology that everyone will instantly recognize and relate to.