Praise for the guide emphasizes its practical application and significant impact across various industries. Tony Mattei from Frito Lay highlights a remarkable five to seven times return on Lean Six Sigma investments. Jeffrey E. Burt of Ecolab notes that the principles outlined are driving shareholder value, enhancing customer service, and fostering talent development. Satheesh Mahadevan from Société Générale shares how Lean Six Sigma has created a process improvement culture, accelerating initiatives even in tough economic times. Jeffrey Herzfeld from Teva Pharmaceuticals USA mentions that deploying these concepts has transformed their business, benefiting employees, customers, suppliers, and shareholders alike. Bob Best of Unum reports remarkable returns from implementing the holistic strategy described in the guide. Ted Doheny from Joy Mining Machinery emphasizes that the comprehensive view of operations transformation presented enables organizations to invest and work smarter, achieving more with less. Overall, the guide is praised for its insights, practical tools, and the sustainable competitive advantage it provides in driving operational excellence and cultural change within organizations.
Mark O. George Knihy
