John Eaton Knihy

Practical techniques show you how to develop your staff, complete projects on time, make the most of training and overcome problems and conflicts - Clear text and illustrations cover every aspect of inspiring supporting and empowering staff - Simple checklists enable you to help others identify and achieve personal performance targets - Accessible charts and diagrams explore a range of approaches to suit teams and individuals at all levels.

Learn how to influence others by managing yourself and building good relationships. Influencing People teaches you how to gain other people's support by working towards mutual goals and appealing to their hearts and minds. It contains practical techniques for improving your condifence and presenting your ideas successfully, and gives you the tools to enable you to achive cooperation from your team and senior managers. Power tips help you handle real-life situations and develop the skills you need to communicate effectively.