Critical Issues in Cross Cultural Management

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This stimulating book surveys the research on the challenges and opportunities in culturally and geographically diverse organizational settings. Expert contributors address complex questions regarding cultural competence and leadership in today’s global organizations, multiple-leader teams, and evolving virtual communication technologies. The focus is on building cultural skills to develop and sustain teams, applying knowledge, evaluating performance, and training team members to be leaders. Innovations include the Globally Intelligent Leadership framework, strategies for multicultural collaborative leadership, military and peacemaking perspectives, and new methods for assessing cross-cultural competencies. Key topics covered include: the integration of competencies in Globally Intelligent Leadership; best practices for developing cultural competency models; understanding and analyzing cultural dilemmas and sociocultural encounters; conflict competence in a multicultural world; modeling and training generalizable cross-cultural skills across twenty countries; and cognitive and affective adaptation across cultures. This work will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology, providing a summary of up-to-date research and viewpoints on this increasingly important topic.