Parametry
- 189 stránek
- 7 hodin čtení
Více o knize
The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.
Nákup knihy
The Customer Rules, Lee Cockerell
- Jazyk
- Rok vydání
- 2013
- product-detail.submit-box.info.binding
- (měkká)
Jakmile se objeví, pošleme e-mail.
Doručení
Platební metody
Tady nám chybí tvá recenze.