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Více o knize
Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.
Nákup knihy
The New Customer Experience Management, Ivaylo Yorgov
- Jazyk
- Rok vydání
- 2022
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Doručení
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- Titul
- The New Customer Experience Management
- Podtitul
- Why and How the Companies of the Future Address Their Customers' Needs Proactively
- Jazyk
- anglicky
- Autoři
- Ivaylo Yorgov
- Vydavatel
- Taylor & Francis Ltd
- Rok vydání
- 2022
- Vazba
- pevná
- Počet stran
- 136
- ISBN13
- 9781032313443
- Série
- Anotace
- Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.