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Selling in Customer Service

Integrating and Coordinating Service and Selling

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Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.

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Nákup knihy

Selling in Customer Service, Leon Cai

Jazyk
Rok vydání
2024
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Titul
Selling in Customer Service
Podtitul
Integrating and Coordinating Service and Selling
Jazyk
anglicky
Autoři
Leon Cai
Rok vydání
2024
Vazba
měkká
Počet stran
176
ISBN13
9781032644011
Série
Anotace
Focusing on the integration of service and selling, this book addresses a gap in existing literature by exploring how these two essential business functions can work together effectively. It offers insights into coordinating service improvement with sales strategies, providing practical guidance for enhancing customer experiences while driving sales. This unique perspective aims to equip professionals with the tools to harmonize service and selling efforts for better overall performance.