Keep It in the Family

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The narrative chronicles the evolution of a family business from its inception in 1860, highlighting the founder William Timpson's journey. Blending historical events with engaging anecdotes and humor, the author examines the company's adaptability to market fluctuations and social changes over time. Despite dramatic shifts in the economy and society, the enduring ethos of common sense and kindness continues to define the firm, showcasing its resilience and commitment to its core values.