Tento autor se zaměřuje na demystifikaci komunikačních dovedností prostřednictvím přístupných příruček v prosté angličtině. Jeho cílem je vybavit čtenáře „zasvěcenými tipy“, které jim umožní zvládnout psaní, prezentace a péči o zákazníky. Díky vášnivému přístupu k srozumitelnému psaní a vynikajícímu zákaznickému servisu se snaží z každého udělat experta. Autor také vede vlastní konzultační firmu a věnuje se různým dalším aktivitám.
Praktické techniky vám ukáží, jak rozvinout efektivní marketingové dovednosti a plánovat a uskutečňovat marketingovou strategii. Kniha obsahuje jednoduché testy, přístupné tabulky, srozumitelný text a ilustrace.
A heartwarming picture book following a group of boys from different backgrounds throughout the school year as they become the best of friends.
Now in paperback, a joyous short story collection by and about Muslims, edited by New York Times bestselling authors Aisha Saeed and S. K. Ali Eid! The short, single syllable word conjures up a variety of feelings and memories for Muslims. Maybe it's waking up to the sound of frying samosas or the comfort of bean pie, maybe it's the pleasure of putting on a new outfit for Eid prayers, or maybe it's the gift giving and the holiday parties, or carnival rides to come that day. Whatever it may be, for those who cherish this day of celebration, the emotional responses may be summed up in another short and sweet word: joy. Contributors include G. Willow Wilson, Hena Khan, N. H. Senzai, Hanna Alkaf, Rukhsana Khan, Randa Abdel-Fattah, Ashley Franklin, Jamilah Thompkins-Bigelow, Candice Montgomery, Huda Al-Marashi, Ayesha Mattu, Asmaa Hussein, and Sara Alfageeh.
A quick-and-easy companion volume to Essential Manager's Manual provides more than 1,200 tips and techniques to implement and improve management skills, along with helpful checklists, diagrams, flow charts, diagrams, and photographs.
The bighearted, wildly charming, painfully real love story I've been waiting for. Becky Albertalli, bestselling author of Simon vs. the Homo Sapiens Agenda
"Janna Yusuf and her friends are planning for her brother's nikah. But what started as a simple marriage ceremony is turning into the biggest event of the summer-and a chance for Janna to finally reveal her crush...or so she thinks"--
The titles in the Essential Managers series provide accessible coverage of the key skills needed to succeed in business. They contain hints and tips, checklists, diagrams and photographs
The new edition of this best-selling begginers' guide to public relations as been revised, expanded and updated. It offers advice and tips for all charities, especially small groups with limited resources.
A Practical Guide for the Caring Professions
Focusing on enhancing communication skills, this handbook serves as a vital resource for health and social care professionals. It offers practical strategies and insights to foster effective interactions with patients and colleagues, ultimately improving care outcomes. The content is tailored to address the unique challenges faced in the sector, making it an essential guide for those looking to refine their communication techniques in a professional context.
A very good piece of work, I assure you, and a merry. -Now, good Peter Quince, call forth your actors by the scroll. -Masters, spread yourselves. A Midsummer Night's Dream. Act 1, Sc. 2 This volume is the outcome of a NATO Advanced Study Institute held in August 1979 at Bishop's University, Lennoxville, Quebec, Canada. About 130 participants from all the countries of the aJiiance as well as India and Japan attended this event which lasted two weeks. Seventeen of these participants had been invited to present reviews of chosen topics, usually in their specialty. This book is constituted mainly of these presentations, which were prepared as chapters. In addition, six of the participants, whose seminars were found to complement the main chapters, were coopted by the invited lectures/authors to provide additional chapters. Although a lecture was given on electric fields, a chapter on this matter is unfortunately absent due to the lack of preparation time. One may say that Environmental Physiology of Fishes as a discipline originated in Canada. Having been involved as a teacher and worker in this field since 19 54, it was but natural that I was tempted to organise an ASI and get a volume out on the matter. I was encouraged by discussions with colleagues and the acceptance on the part of a large number of eminent colleagues to attend the ASI, deliver lectures and write chapters.