Raving Fans: A Revolutionary Approach to Customer Service
Autoři
Parametry
Více o knize
A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Nákup knihy
Raving Fans: A Revolutionary Approach to Customer Service, Kenneth Hartley Blanchard, Sheldon Bowles
- Jazyk
- Rok vydání
- 1998
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Doručení
Platební metody
2021 2022 2023
Navrhnout úpravu
- Titul
- Raving Fans: A Revolutionary Approach to Customer Service
- Jazyk
- anglicky
- Autoři
- Kenneth Hartley Blanchard, Sheldon Bowles
- Vydavatel
- HarperCollins
- Rok vydání
- 1998
- Vazba
- měkká
- ISBN10
- 0006530699
- ISBN13
- 9780006530695
- Kategorie
- Podnikání a ekonomie, Motivace a seberozvoj
- Anotace
- A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.