Competing in the New World of Work

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The #1 New York Times bestselling author and expert in the future of work provides research-based insights and best practices for leading change in the evolving post-pandemic workplace. The pandemic prompted organizations to discard outdated systems and embrace a digitally enabled future. After months of adaptation, teams have found new, often improved ways of operating. However, there remains a lack of shared understanding regarding what has been effective, what hasn’t, and what could be enhanced as companies reinvent their operations. Key questions arise: Which practices adopted during the crisis will endure? How are leaders reshaping their organizations for a post-Covid world? What new strategies will define success? The author presents a visionary perspective on the future organization—digital, distributed, inclusive, resilient, and empathic—along with emerging leadership practices. Drawing from a global research initiative involving thousands of executives and innovators, the book documents workplace innovations from the pandemic and guides leaders in adapting their strategies and cultures to thrive in a new context. It offers inspiration and a roadmap for organizations to move forward, embrace new realities, and explore new opportunities.