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Dealing With People You Can't Stand : How to Bring Out the Best in People at their Worst
Rick Brinkman
Great meetings! Great results : a practical guide for facilitating successful, productive meetings
Dee Kelsey
Как разговаривать с кем угодно, когда угодно и где угодно (Kak razgovarivat' s kem ugodno, kogda ugodno i gde ugodno)
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