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Crucial confrontations. Tools for resolving broken promises, violated expectations and bad behavior
Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Kerry Patterson
Secrets to Winning at Office Politics: How to Achieve Your Goals and Increase Your Influence at Work
Marie G. Mcintyre
Strategy synthesis: Resolving strategy paradoxes to create competitive advantage: Text and readings
Bob de Wit
Seeing what's next : using the theories of innovation to predict industry change
Clayton M. Christensen
