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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Leonard E. Berry
HBR's 10 Must Reads for Ceos (with Bonus Article 'Your Strategy Needs a Strategy' by Martin Reeves, Claire Love, and Phi
Harvard Business Review
Linchpin : are you indispensable? : how to drive your career and create a remarkable future
Seth Godin
