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Více o knize
The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.
Nákup knihy
Advances in services innovations, Dieter Spath
- Jazyk
- Rok vydání
- 2007
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