Corporate-metric benchmarking as component of the modernisation strategy

With the present DWA Topic the DWA, in the form of requirements on the essential key data, creates a common framework for benchmarking with the disposal of wastewater. Through this, on one hand, the compatibility of the key data is supported and, on the other, the flexibility and diversity of the benchmarking systems remain preserved. The resulting exemplary key data system describes one possibility of devising characteristics to meet the intentions of the DWA. With this, the structure orients itself on the objectives of the German water industry. that is long-term security of supply and disposal, high drinking water quality and a high standard of wastewater disposal, high economic efficiency, high customer satisfaction and sustainability. These five so-called pillars represent the criteria for the evaluation of the effectiveness of the supply of water and disposal of wastewater. The exemplary key data system proposed in the Topic is already now a basic element of the comprehensive benchmarking initiatives in the DWA Regional Associations in Baden-Württemberg, Bayern and Nordrhein-Westfalen, and is also to be implemented in 2008 within the DWA Regional Association Nord.