The Language of Business

Focusing on the intricacies of business communication, the book provides an in-depth exploration of etiquette and the unspoken rules that shape professional interactions. Frank, an expert in the field, decodes essential elements such as email etiquette and non-verbal cues, offering real-life examples and actionable tips. Readers will gain insights into navigating complex social dynamics, fostering rapport with colleagues and clients, and consistently projecting professionalism, ultimately enhancing their ability to succeed in the business world.