Knihobot

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

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3,8(135)Ohodnotit

Více o knize

Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

Nákup knihy

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way, Joseph A. Michelli

Jazyk
Rok vydání
2015
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3,8
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135 Hodnocení

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