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Více o knize

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

Nákup knihy

The Human Touch, Philippa Thomas, Debra Paul, James Cadle

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Rok vydání
2012
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