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Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
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Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
Nákup knihy
Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns, Benjamin Mee
- Jazyk
- Rok vydání
- 2012
- product-detail.submit-box.info.binding
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- Titul
- Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
- Jazyk
- anglicky
- Autoři
- Benjamin Mee
- Vydavatel
- McGraw-Hill Education - Europe
- Rok vydání
- 2012
- Vazba
- měkká
- ISBN10
- 007176996X
- ISBN13
- 9780071769969
- Kategorie
- Podnikání a ekonomie
- Anotace
- Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.