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Více o knize
This book uncovers the Secrets to Service Success by examining four service companies that rose to industry leadership. Through interviews with their CEOs, it highlights three fundamental principles shared by Thomas Berglund, J. Philip Sorensen, Francis Mackay, and Pierre Bellon.
Nákup knihy
Winning at Service, Waldemar Schmidt, Els Van Weering, Gordon Adler
- Jazyk
- Rok vydání
- 2003
- product-detail.submit-box.info.binding
- (pevná)
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Doručení
Platební metody
Navrhnout úpravu
- Titul
- Winning at Service
- Jazyk
- anglicky
- Vydavatel
- Wiley & Sons
- Rok vydání
- 2003
- Vazba
- pevná
- ISBN13
- 9780470848234
- Kategorie
- Podnikání a ekonomie, Životopisy a myšlenky
- Anotace
- This book uncovers the Secrets to Service Success by examining four service companies that rose to industry leadership. Through interviews with their CEOs, it highlights three fundamental principles shared by Thomas Berglund, J. Philip Sorensen, Francis Mackay, and Pierre Bellon.