Benchmarking for Nonprofits

Focusing on nonprofit organizations, this guide presents a structured approach to benchmarking, emphasizing its importance for continuous improvement. It outlines five key steps to effectively measure performance and implement best practices, while addressing common misconceptions about benchmarking. The book provides practical tools, real-world examples, and exercises to help organizations identify areas for enhancement, prioritize processes, and measure critical outcomes. By adopting these strategies, nonprofits can ensure they operate at peak performance in a competitive environment.