Knihobot

The Company that Breathes

Every Job has a Customer

Parametry

  • 232 stránek
  • 9 hodin čtení

Více o knize

The book explores the connection between customer satisfaction and stable employment within Volkswagen, emphasizing that every employee has a customer to serve. It highlights the importance of adapting to rapidly changing markets while maintaining a focus on meeting customer needs to ensure job security and growth. Through this lens, the narrative delves into strategies for enhancing customer experiences and the impact on workforce stability.

Nákup knihy

The Company that Breathes, Peter Hartz

Jazyk
Rok vydání
2012
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