Brand Harmony: Achieving Dynamic Results by Orchestrating Your Customer's Total Experience

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Focusing on the concept of Brand Harmony, this book reveals how organizations can unify their messaging to enhance customer experience. It emphasizes the importance of aligning all employees to communicate a cohesive brand story, moving branding beyond traditional marketing roles. The author dispels common myths and provides practical exercises, along with real-life examples, to guide readers through the branding process. This approach promises to deliver dynamic results by ensuring that every aspect of a company contributes to a harmonious brand identity.