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Navigating the complexities of tech support can be overwhelming, especially when it unexpectedly becomes your responsibility. This guide offers step-by-step projects to establish a comprehensive support system, covering technology inventory, staff assessment, disaster protection, and role management. It includes practical tools like templates, worksheets, and a security checklist, along with insights on securing technology funding. Aimed at both newcomers and experienced individuals, it empowers accidental techies to manage technology effectively and enhance organizational services.
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Accidental Techie: Supporting, Managing, and Maximizing Your Nonprofit's Technology, Sue Bennett
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- 2005
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