What are Your Staff Trying to Tell You? _Revised edition

Focusing on effective employee surveys, this book explores various methodologies and tools for assessing employee attitudes and engagement. It covers essential aspects such as designing surveys, crafting impactful questions, and utilizing scales like Likert for measurement. Additionally, it critiques established methodologies, including those of Gallup and Best Companies, providing insights into their effectiveness and limitations. This comprehensive guide is ideal for HR professionals seeking to enhance their understanding of employee feedback mechanisms.