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Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.
Nákup knihy
How to Serve a VIP, Bryan Williams
- Jazyk
- Rok vydání
- 2016
- product-detail.submit-box.info.binding
- (měkká)
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Doručení
Platební metody
Navrhnout úpravu
- Titul
- How to Serve a VIP
- Podtitul
- 30 Tips to Earn & Re-Earn Your Customers' Loyalty
- Jazyk
- anglicky
- Autoři
- Bryan Williams
- Vydavatel
- Lulu.com
- Rok vydání
- 2016
- Vazba
- měkká
- Počet stran
- 132
- ISBN13
- 9781365437687
- Kategorie
- Podnikání a ekonomie
- Anotace
- Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.