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How to Serve a VIP

30 Tips to Earn & Re-Earn Your Customers' Loyalty

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132 stránek

Více o knize

Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.

Parametry

ISBN
9781365437687
Nakladatelství
Lulu.com

Kategorie

Varianta knihy

2016, měkká

Nákup knihy

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